Welcome to Compatiguru Support. This page provides help, resources, and ways to contact us if you have questions or need assistance with the app.
Getting Started
- Download the App: Compatiguru is available on both the App Store and Google Play.
- Create Your Profile: Enter your birth date, time, and location to generate your astrological profile.
- Run Compatibility Checks: Compare your profile with others in categories such as Love, Marriage, Business, Friendship, and Family.
Common Questions
1. Why do you ask for my birth date, time, and location?
These details are required to generate accurate BaZi, Zi Wei Dou Shu, and Western astrological profiles. Without them, compatibility readings would be less precise.
2. What if I don’t know my exact birth time?
We recommend using the most accurate time available. Even an approximate time can generate useful insights, but exact times lead to the best results.
3. Can I delete my account or data?
Yes. You can request account or data deletion at any time by emailing support@compatiguru.com.
4. Do you share my data with third parties?
No. We do not sell or rent your personal data. Please review our Privacy Policy for full details.
5. Can I use Compatiguru for professional or business relationships?
Yes. Unlike most compatibility apps, Compatiguru provides scores for Love, Marriage, Business, Friendship, and Family, making it useful for both personal and professional insights.
Troubleshooting
- App Crashing or Freezing: Ensure you are using the latest version of the app. If problems persist, uninstall and reinstall.
- Login Issues: Reset your password via the login screen. If you still cannot access your account, contact support.
- Wrong Compatibility Results: Double-check that your birth details (time, date, and location) are entered correctly.
Contact Support
If you need further help, please reach out to us directly:
Compatiguru (by Zeigangel LLC)
1815 Purdy Avenue
Miami Beach, FL 33139
📧 Email: support@compatiguru.com
We typically respond within 24–48 hours.